Credit Controller

Job Reference: MK7229


£23,000 - £25,000 per annum

Hybrid Working

MacKenzie King are delighted to be recruiting a Credit Controller on a 6-12 month Temporary basis for a large retailer with numerous stores spread across East Anglia. As a Credit Controller you will be an integral part of the Sales Ledger Team, with the responsibility of handling the control ledgers, as well as maintaining positive relationships with debtors and external enforcement agencies. You will also be on hand to help with other finance duties within the Sales Ledger team

Key tasks and responsibilities

  • Maximise debt recovery by talking with our customers to arrange payment of invoices, reduce debtor days and improve cashflow.
  • Take ownership and chase all overdue accounts via telephone, email and post.
  • Maintain an accurate and detailed audit trail for each customer’s account.
  • Provide debt reports to Management each period.
  • Deal with outgoing and incoming calls and emails from customers and internal departments.
  • Resolve customer queries quickly and accurately.
  • Build great working relationships with our colleagues in other areas of the business.
  • Look for process improvements. How can thing be done better or more efficiently?
  • Assist with payments allocations and the reconciliation of the Sales Ledger.
  • Support other members of the team as and when needed.
  • Any other task deemed reasonable by your line manager.

Qualifications and experience

  • Understand the importance of efficient credit control.
  • Understand the importance of great customer service including a polite and professional telephone manner.
  • Be sympathetic and understanding to our clients who may need queries resolved at a difficult time.
  • Ability to communicate clearly and confidently across all levels of the organisation.
  • Good time management and organisational skills including the ability to work independently to deadlines.
  • High standards of numeracy and writing skills including the ability to construct letters/emails.
  • Good working knowledge of Microsoft software products such as Word, Excel, Outlook and Teams.
  • Excellent accuracy and attention to detail.
  • Ability to work on your own initiative to manage your work as well as supporting the team in meeting its goals.
  • A positive approach to change and continuous improvement; and understanding the protocols for handling financial information.
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If you would like to talk to a consultant about this role, contact:

Ted Smith

“This is a great opportunity for someone who enjoys Credit Control to become an integral part within the Accounting team.”

Ted Smith

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